Refund & Exchanges
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Selection and Purchase:
- Carefully select your items as received orders cannot be returned under any circumstances.
- Product Inspection: • You can inspect the product while the courier is still present. If there is any issue, you may refuse the order and only pay the shipping fees. Partial Delivery :
- • No partial delivery – either take the full order or return it all
Exchange Process:
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Exchange Form:
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Exchanges are allowed within 7 days of receiving your order.
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Preparing the Exchange:
- Prepare the item for exchange in the same condition as received (unworn or unused, with tags, and in original packaging).
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Inspection and New Order:
- Once the returned item is received and inspected, a new order will be prepared and sent to you.
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Shipping Fees:
- All shipping fees for exchanges are to be paid by the customer.
- No exchange more than 2 times:
Cost of Returns and Exchanges:
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Returns:
- No shipment fees for defective, damaged, or incorrect items returned upon reception.
- Shipping fees are applicable if the Exchange is due to a change of mind.
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Exchanges:
- All shipping fees must be paid by the customer.